Cross Culture Intelligence and Sensitivity at Work Place

Enhance workplace harmony with our top Cultural Sensitivity Skills course in Dubai, UAE & GCC. Elevate your cultural awareness today!

Master Cross-Culture Intelligence: Excel with Sensitivity in the Workplace

In today's era of enhanced travel and communication, the modern workplace has become globalized, encompassing individuals from diverse cultures and nations. Organizations now operate across international borders, employing a multicultural workforce with varied cultural backgrounds. To ensure efficient teamwork and the successful attainment of business goals, it is imperative for this diverse workforce to comprehend one another's cultures and communicate effectively.

Our comprehensive and up-to-date Cross-Cultural Training course is designed to empower 21st-century managers and executives with the essential skills and competencies required to excel in culturally diverse regions, such as the Middle East. 

Learning Outcomes:

  • Understand the role and importance of Culture in a globalized workplace.
  • Understand and define cultural sensitivity, awareness, intelligence, and communication and its implications in global business and work workplace.
  • Understand the need for and learn techniques to foster trust, rapport, and cooperation at the workplace through cultural understanding
  • Understand various cross-cultural models including Lewis and Hofstede's models and their practical usage.

Identify the various styles of verbal and nonverbal communication across cultures, and their significance from a social and business point of view along with techniques to overcome the communication barriers, arising out of cultural differences. 

Topics Covered

  • Defining Culture, Identify the major constituent factors in defining a particular culture including norms, customs, values, and beliefs.  
  • Defining Cross-cultural awareness and sensitivity and the need for it from a personal and professional point of view
  • Concept of Cross-cultural intelligence and Communication and its role and Importance from a Personal and professional point of View
  • The Iceberg Concept of culture-  Fallacy of Stereotyping and generalization of  people  
  • Concept of culture shock, the common contributors to it, and primary coping strategies  
  • Understanding Lewis model for cross-cultural analysis and its role as an analytical tool in defining behavior, International communication, Management, Business functions etc...... across countries with special reference to UAE.
  • Diversity, Gender, and Inclusion at the workplace.
  • Steps and strategies for establishing rapport and building trust in a multicultural workplace
  • Practical Cross-cultural communication- the concept of high context and low context cultures and how communication is affected.
  • Interpretation and usage of Verbal skills, Body language, and Active listening for effective cross-cultural communication
  • Preparing yourself for an international and diverse workplace. Techniques and factors to consider.
  • Building trust, rapport, and cooperation between staff in a culturally diverse workplace.

Training methodology

The training program embodies a strong interactive approach, utilizing a blend of instructional methods including lectures, Prezi presentations, real-world illustrations, video displays, interactive discussions, simulated sessions, group assignments, writing tasks, and more. Following each of these segments, if deemed necessary, there will be corresponding sessions for thorough analysis and review


Invest in your professional success today! Enroll in our Master Cross-Culture Intelligence course at IIPD Global. Acquire the vital skills to thrive in a diverse workplace, foster collaboration, and excel in global business. Don't miss this opportunity to enhance your cultural awareness and communication abilities. Join us now and become a leader in navigating the complexities of our interconnected world.

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