Certified Facility Manager Training

Gain a strategic understanding of occupancy and human factors, leadership and strategy, operations and maintenance, project management, real estate, performance and quality, and facility info

Facility management entails the expert supervision and management of a diverse array of services and processes, ensuring the seamless and efficient functioning of a facility. This encompasses various elements, such as buildings, infrastructure, and a multitude of assets. The Certified Facility Manager (CFM) certification is meticulously crafted to validate the proficiency, skills, and know-how of individuals in this dynamic domain.

Certified Facility Manager (CFM):

The CFM certification is meticulously tailored for adept facility managers and professionals who shoulder the responsibility for the strategic and day-to-day management of facilities. This certification holds pertinence for those overseeing and steering the daily activities, maintenance routines, and service provision within these facilities. CFMs typically hold influential leadership roles and are deeply immersed in decision-making processes concerning facility planning, budget allocation, sustainability initiatives, security protocols, and much more.

In this course, participants will dive into the intricacies of facility management, exploring an extensive range of supervisory techniques, management strategies, and monitoring protocols. This program, designed for industry experts, delves into diverse facets of the field, equipping participants with comprehensive knowledge and skills.

Course Objectives

By the end of this course, participants will:

  • Gain a comprehensive understanding of essential terminology, guidelines, and practices for effectively overseeing tangible assets in the field of facilities management.
  • Stay updated on sustainability principles and evaluation methods, encompassing waste, water, and energy management, while ensuring compliance with legal requirements.
  • Identify, assess, and proficiently manage a spectrum of factors impacting facility management, including human resources, political dynamics, social influences, economic variables, and industry-specific considerations. Strategically align facility management practices with organizational goals.
  • Apply a range of tools and techniques for planning, coordinating, executing, assessing, and concluding facility management projects.
  • Grasp the financial and business aspects crucial to facilities management, including capital budgeting, financial analysis and reporting, and procurement contracting.
  • Implement various metrics, processes, assessment tools, and techniques within the realms of quality management, risk assessment, information management, and technology integration.

Course Outline

This course acknowledges the multifaceted nature of facilities management. It provides practical insights into eleven key competencies necessary to pass the IFMA's CFM exam and establish a successful career as a facilities manager. Additionally, this course extensively examines the dynamic interplay between tangible assets (facilities) and intangible factors (human resources) within the realm of facilities management.

Occupancy and Human Factors

  • Workplace environment
  • Occupant services
  • Occupant health, safety and security

Operations and Maintenance

  • Buildings, building systems, infrastructure, and grounds
  • Furniture, fixtures, and equipment
  • Physical safety and security
  • Operations and maintenance processes
  • Work management support systems
  • Renewals and renovations
  • Eliminating team impediments
  • Managing virtual team

Sustainability

  • Energy management
  • Water management
  • Materials and consumables management
  • Waste Management
  • Workplace and site management

Facility Information Management and Technology Management

  • Data collection and information management
  • Information protection and cyber-security
  • Technology needs assessment and implementation
  • Maintenance and upgrade of technology systems

Risk Management

  • Risk management planning
  • Emergency preparedness, response and recovery
  • Facility resilience and business continuity

Communication

  • Planning
  • Delivery
  • Evaluation

Performance and Quality

  • Quality Management
  • Performance Management

Leadership and Strategy

  • Strategic planning and alignment with the demand organisation
  • Policies, procedures and compliance
  • Individual and team management
  • Leadership
  • Relationship and conflict management
  • Change management
  • Corporate social responsibility
  • Political, social, economic, and industry factors affecting facility management

Finance and Business

  • Operational and capital budgeting
  • Evidence-based decision-making process (e.g. business case)
  • Procurement (e.g. purchasing, sourcing of goods and services)
  • Contracting
  • Financial analysis and reporting

Real Estate

  • Real estate strategies
  • Real estate assessment, acquisition, and disposal
  • Real estate asset management
  • Space management
  • Major projects and new construction

Project Management

  • Planning and design
  • Execution and delivery
  • Evaluation

Who Can Attend CFM Exam Preparation Training?

CFM Exam Preparation Training is suitable for the following:

  • Facility Managers
  • Property Managers
  • Building Managers
  • Maintenance Managers
  • EHS Managers
  • Space Planners/Managers
  • Sustainability Managers
  • Project Managers with a focus on Facility Management
  • Operations Managers in Facility Management
  • Admin and Facility Executives
  • Anyone aspiring to managerial positions in facility management

Prerequisites for the CFM Certification Exam

Candidates typically need a minimum of three years of experience involving facility management tasks and responsibilities. The specific work experience requirement varies based on education:

  • For bachelor's degree holders: Two years of facility management experience.
  • For diploma or associate's degree holders: Four years of facility management experience.
  • For those with no formal education beyond high school: Five years of facility management experience.

Exam Format

The CFM exam is computer-based and consists of 180 multiple-choice questions.

Exam Content Areas

The CFM exam covers 11 core competencies related to facility management, with a focus on Occupancy and Human Factors:

  • Occupancy and Human Factors
  • Operations and Maintenance
  • Finance and Business
  • Leadership and Strategy
  • Communication
  • Performance & Quality
  • Facility Information Management & Technology Management
  • Sustainability
  • Real Estate
  • Project Management
  • Risk Management
  • Exam Duration

The exam lasts for four hours.

Passing Score

To pass the CFM exam, candidates typically need to achieve a minimum score, which IFMA determines.

Showcase Your Proficiency and Expertise in Facility Management

The CFM exam is a testament to its comprehensive coverage of the 11 core competencies that are essential in the field of facility management:

Communication: Effective communication is crucial for successful facility management, encompassing the ability to convey information clearly, facilitate collaboration, and ensure that all stakeholders are informed.

Risk Management: Facility managers must adeptly identify, assess, and mitigate risks associated with their operations, ensuring the safety and security of the facility and its occupants.

Sustainability: Sustainability practices are at the forefront of modern facility management, involving strategies for resource conservation, environmental responsibility, and long-term viability.

Finance & Business: Facility managers need a solid grasp of financial principles to manage budgets, allocate resources efficiently, and ensure cost-effective operations.

Occupancy & Human Factors: Understanding human behavior and needs within a facility is vital for creating spaces that are safe, comfortable, and conducive to productivity.

Leadership & Strategy: Effective leadership and strategic planning enable facility managers to align their operations with organizational goals and drive continuous improvement.

Operations & Maintenance: The day-to-day management and upkeep of a facility require proficiency in maintenance strategies, equipment management, and efficient operations.

Project Management: Facility managers often oversee various projects, necessitating project management skills to ensure successful execution on time and within budget.

Real Estate: Knowledge of real estate principles is essential for facility managers involved in property acquisition, leasing, and portfolio management.

Performance & Quality: Maintaining high-quality facility services and operations is paramount, requiring monitoring and continuous improvement efforts.

Facility Information Management & Technology Management: The use of technology for data management, facility monitoring, and operational efficiency is integral to modern facility management practices.

The CFM exam, by addressing these core competencies, demonstrates its commitment to assessing and validating the comprehensive knowledge and expertise required in the dynamic field of facility management.

Quick Enquiry
Invalid captche!

Faq

What is CFM certification, and why is it important?

Answer

CFM certification, or Certified Facility Manager, is a professional credential that validates expertise in facility management. It's essential as it demonstrates your proficiency in managing facilities effectively, enhancing career opportunities.

Who is eligible to pursue CFM certification?

Answer

Individuals with at least three years of relevant facility management experience can pursue CFM certification. The specific experience requirements depend on your educational background.

What topics are covered in the CFM course curriculum?

Answer

The CFM course covers 11 core competencies, including communication, risk management, sustainability, finance & business, occupancy & human factors, leadership & strategy, operations & maintenance, project management, real estate, performance & quality, and facility information management & technology management.

How long is the CFM exam, and what's the passing score?

Answer

The CFM exam lasts four hours and consists of 180 multiple-choice questions. The passing score varies and is determined by IFMA.

Are there any study resources provided for CFM exam preparation?

Answer

Yes, CFM exam preparation courses often include study materials, such as IFMA Facility Management Study Guides and mock questions, to help candidates prepare effectively.

How does CFM certification benefit my career in facility management?

Answer

CFM certification enhances your career by validating your skills, increasing your earning potential, and opening doors to leadership roles in facility management.

Bridge the skills-gap in your workforce. Achieve your upskilling goals.

Browse our extensive portfolio of certifications and courses.